Privacy Policy

This Privacy Policy describes how Bright Dental Arlington Heights ("we," "us," or "the Practice") collects, uses, and protects the personal information of patients and visitors who interact with us, including via our website, telephone, text message (SMS), email, and in person. We follow the Health Insurance Portability and Accountability Act ("HIPAA") in handling protected health information.

1. Information we collect

• Contact information — name, mobile phone number, email address, and the office you select.
• Communication preferences — your opt-in/opt-out status for SMS, email, and phone communications.
• Clinical and insurance information — collected only as needed to provide and bill for dental care, handled under HIPAA.

2. How we use your information

• To schedule and confirm appointments and provide dental care.
• To send appointment reminders, recall notifications, and balance reminders by SMS, email, or phone when you have consented.
• To verify insurance benefits and process payments.

3. SMS / text message information

If you provide your mobile number and consent, we may send appointment reminders, recall reminders, and balance reminders. Message frequency varies (about 0–5 per month). Standard message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

See our SMS Terms & Conditions for the complete terms governing text-message communications, and our SMS sign-up page to opt in.

4. How we share information

We share information only as needed to operate the Practice and as permitted by HIPAA — for example, with insurance carriers for claims, and with service providers (such as Twilio for SMS and our practice-management software vendor) bound by appropriate agreements. We do not sell, rent, or trade your personal information to advertisers or any other third party for marketing purposes.

5. Your choices

• Opt out of text messages anytime by replying STOP, or contact our office.
• Request access to, or correction of, your records by contacting us.

6. Security

We use administrative, physical, and technical safeguards to protect your information, consistent with the HIPAA Security Rule.

7. Contact us

Bright Dental Arlington Heights
208 N Dunton Ave, Arlington Heights, IL 60004
Phone: 224-258-0944 · Email: brightdentalah@gmail.com